Strategi Peningkatan Daya Saing Melalui Framework Rantai Nilai Untuk Kompetensi Usaha Jasa Telematika Indonesia

Eneng Tita Tosida, Hermawan Thaheer, Sufiatul Maryana

Abstract


Abstrak - Salah satu prioritas pembangunan di Indonesia adalah memperkuat daya saing bidang telematika. Fokus penelitian ini pada penyusunan framework rantai nilai kelompok usaha jasa telematika, sebagai langkah untuk menyusun strategi peningkatan daya saing. Data diperoleh dari wawancara terhadap pemangku kepentingan telematika mencakup regulator, asosiasi dan akademisi. Data diolah dengan metode Fuzzy Analitical Hierarchy Process, serta dilengkapi analisis SWOT. Hasilnya menunjukkan bahwa usaha konsultasi komputer merupakan usaha yang memiliki dukungan internal dan eksternal yang baik, sehingga menjadi lebih mudah dalam pengembangannya. Usaha edukasi bidang telematika masih membutuhkan penyetaraan kompetensi untuk memperkuat dukungan eksternal. Penerbitan Software, Pemrograman Komputer, dan Teknologi Informasi lainnya memiliki potensi pasar sangat luas, namun kemampuan internal masih perlu ditingkatkan. Reparasi Komputer, Portal Web, Hosting, dan Disain Khusus, mulai menunjukkan kejenuhan bisa diakibatkan semakin banyaknya pelaku bisnis, persaingan yang semakin ketat namun daya dukung sumberdaya manusia yang kurang memadai.

 

Abstract - One of Indonesia's development priorities is to strengthen the competitiveness of telematics. The focus of research is the value chain framework telematics services business, measures to increase competitiveness strategy. Data were obtained from interviews with stakeholders ( regulator, association, academia). The data processed with the method of Fuzzy Analytical Hierarchy Process, completed a SWOT analysis. The results indicate that the computer consulting business is a business that has the support of both internal and external , so that it becomes easier to deploy. Business education telematics field still needs to strengthen its competence equivalency external support . Publishing Software , Computer Programming , and other Information Technology has the potential market is vast, but the internal capabilities still need to be improved. Computer Repair, WEB Portal, Hosting, and Special Design, began to show saturation might be due to the increasing number of businesses, increasing competition, but the carrying capacity of human resources are inadequate.


Keywords


Framework; Telematic Services Business;Fuzzy Analitical Hierarchy Process

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DOI: http://dx.doi.org/10.17933/jppi.2015.0501001

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