Online Shopper Intention Analysis Using Conventional Machine Learning And Deep Neural Network Classification Algorithm

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Cucu Ika Agustyaningrum
Muhammad Haris
Riska Aryanti
Titik Misriati


The use of e-commerce throughout the world in recent years is very rapid. The continuous increase in sales shows that e-commerce has huge market potential. Store profits are derived from the process of assessing data to identify and classify online shopper intentions. The process of assessing the data uses conventional machine learning algorithms and deep neural networks. Comparison of algorithms in this study using the python programming language by knowing the value of Accuracy, F1-Score, Precision, Recall, and ROC AUC. The test results show that the accuracy of the deep neural network algorithm is 98.48%, the F1 score is 95.06%, precision is 97.36%, recall is 96.81% and AUC is 96.81%. So, based on this research, deep neural network data mining techniques can be an effective algorithm for online shopper intention data sets with cross-validation folds of 10, six hidden layer decoder-encoder variations, relu-sigmoid activation function, adagrad optimizer, and learning rate of 0.01 and no dropout. The value of this deep neural network algorithm is quite dominant compared to conventional machine learning algorithms and related research.

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